GitLab
Enterprise AR & Payments
SaaS / DevSecOps
$30M
AR Portfolio Managed
DSO Reduction56 → 9 days
Past-due Receivables-70%
Finance Operations Leader
| AI Automation Builder
10+ years driving Accounts Receivable, Billing, Collections and Order-to-Cash excellence while building AI-powered automation solutions that improve cash flow, visibility and operational efficiency.
Karthik Easwaramurthy
$0M+
Accounts Receivable Portfolio Managed
0%
Maximum DSO Reduction Achieved
0+ Years
Finance Operations Experience
Career Achievements
A decade of progression across global finance operations
Three industry-leading enterprises. One intentional career arc: from revenue operations foundations to enterprise AR transformation.
Zuora
SaaS Billing & Collections
SaaS / Subscription Billing
$40M
AR Portfolio Managed
DSO Reduction49 → 27 days
Past-due Receivables-65%
Avantor / VWR
Credit Risk & Collections
Pharma & Life Sciences
$60M
AR Portfolio Managed
DSO Reduction48 → 30 days
Past-due Receivables-55%
Overall Impact
$0M+
AR Portfolio Managed
0%
Maximum DSO Reduction Achieved
Multiple
Global Currencies Managed
0+ Years
Finance Operations Experience
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Billing & Revenue Operations
Depth across the entire order-to-cash motion
From enterprise invoice delivery to dispute resolution and reconciliation, executed with audit-ready precision.
Enterprise Billing
- Billing point of contact for enterprise customers such as Amazon Web Services (AWS) and Google Cloud Platform (GCP).
- Invoice lifecycle management
- Billing dispute resolution
Portal Invoicing
- Ariba
- Coupa
- Taulia
- FG
Credits & Rebills
- Contract corrections
- Invoice adjustments
- Revenue protection
Reconciliations
- Invoice / PO reconciliation
- Contract reconciliation
- Cash / payment reconciliation
AI Finance Automation
Production-grade AI systems for AR and Billing
Each project ships measurable cash-flow impact — built with modern AI tooling and finance-grade rigor.
Live Demo
Automated AI Reporting Dashboard
Cloud-based AR Intelligence Dashboard replacing spreadsheets.
BoltSupabaseMake.comGoogle SheetsOpenAI
Problem
Finance teams rely on spreadsheets and manual reporting.
Solution
Built a cloud-based AR Intelligence Dashboard using Bolt, Supabase, Make.com and Google Sheets.
Features
- Real-time KPI reporting
- Aging analytics
- Collector performance dashboards
- Customer exposure tracking
- Drill-down reporting
Includes
Screenshot galleryArchitecture sectionLive Demo
Live Demo
AI End-to-End AR Automation
Closed-loop collections — from reminder to escalation.
Make.comOpenAIGmailGoogle SheetsTwilio
Problem
Manual collection processes were fragmented, inconsistent and consumed significant AR team capacity.
Solution
Built a closed-loop automation system that generates reminders, escalates via voice and tracks every follow-up.
Features
- Automated reminder workflows
- AI-generated collection emails
- Aging-based routing
- Automated voice escalation
- Follow-up tracking
Includes
Workflow diagramScreenshots galleryLive Demo
Live Demo
AI AutoDispute Tracker
Classifies disputes, opens tickets, acknowledges customers.
OpenAIMake.comGoogle SheetsGmail
Problem
Customer disputes arrived through unstructured channels, causing delays in acknowledgement and resolution.
Solution
Implemented an AI classifier that triages disputes, opens tickets and sends instant acknowledgements.
Features
- AI dispute classification
- Automated ticket creation
- Email acknowledgement
- Dispute tracking dashboard
Includes
Workflow architectureScreenshots galleryLive Demo
Live Demo
AI AR Voice Assistant
Human-like voice collections at scale.
VapiTwilioOpenAIMake.com
Problem
High-volume outbound collections required large manual effort and lacked consistent customer experience.
Solution
Deployed an AI voice agent that conducts natural payment conversations and captures commitments at scale.
Features
- Human-like voice conversations
- Automated collections calls
- Payment commitment capture
- Call outcome tracking
Includes
Voice Assistant ScreenshotsPromptKnowledge BaseLive Demo
Live Demo
AR & Billing Escalation Portal
Self-service intake for billing disputes and escalations.
Tally FormsEmail Automation
Problem
Billing disputes and escalations were handled over email, creating fragmented intake and slow response times.
Solution
Created a self-service portal that structures intake and automatically routes requests to the Finance team.
Features
- Self-service escalation portal
- Billing dispute intake
- Customer issue tracking
- Automated notifications
Includes
Screenshots GalleryWorkflow ExplanationLive Demo
Core Finance Transformation
Foundational operational wins
Projects that compounded into systemic process improvement across the finance function.
Bank Account Migration
- Successfully supported bank account migration activities with minimal operational disruption.
- Coordinated cross-functional stakeholders and customer communications.
- Ensured continuity of cash application and payment processing activities.
Statements Automation
- Automated customer statement generation and distribution processes.
- Reduced manual effort and improved reporting consistency.
- Enhanced customer visibility into outstanding balances.
Point Kaizen Excel Automation
- Developed Excel-based automation solutions to streamline repetitive finance processes.
- Reduced manual workload and improved process efficiency.
- Recognized through Point Kaizen award-winning initiative.
Bot Testing & Implementation
- Participated in bot implementation and UAT testing initiatives for cash application.
- Validated automation performance and process compliance by collaborating with IT teams.
- Supported successful deployment of automated cash application saving 25+ hours per week.
SLA Improvement Initiative
- Identified operational bottlenecks impacting service delivery.
- Implemented process improvements to improve SLA performance using time-zone factors.
- Enhanced customer satisfaction and issue resolution timelines.
Technology Stack
The tools behind the outcomes
Enterprise systems of record, modern AI tooling, and analytics — orchestrated end to end.
Finance Systems
Automation & AI
Analytics
Let's talk
Ready to accelerate your cash flow & operations?
Open to Senior Finance Operations, O2C, Revenue, AR, Payments and Billing Operations roles. Reach out — I'd love to discuss how AI-powered automation can transform your finance organization.